Privacy Policy
Last updated [EFFECTIVE DATE]
This policy explains what personal data we collect, why, and your rights over it. It is a working template and must be reviewed by a qualified adviser and registered with the relevant data-protection authority before launch.
Who is responsible for your data
The data controller is [REGISTERED ENTITY NAME], [REGISTERED ADDRESS]. For any privacy question or to exercise your rights, contact [PRIVACY EMAIL]. Our data-protection registration number is [ICO / DPA REG NO.].
What we collect
- Contact and account details: name, email, phone, and addresses you provide.
- Order and payment information (we do not store full payment credentials; these are handled by our payment providers).
- Technical data: IP address, device and browser information, and cookie identifiers.
- Correspondence you send us.
Why we use it
- To take and fulfil orders and provide customer support (to perform our contract with you).
- To meet legal, tax, and record-keeping obligations (legal obligation).
- To prevent fraud and secure the site (legitimate interests).
- To send updates where you have opted in (consent), which you can withdraw at any time.
Sharing
We share data only with providers who help us run the business (payment processors, couriers, hosting, and analytics) under contracts that require them to protect it. We do not sell your personal data. Some providers may process data outside your country; where they do, we rely on appropriate safeguards.
Retention
We keep personal data only as long as needed for the purposes above and to meet legal obligations (for example, tax records for [RETENTION PERIOD]), then delete or anonymise it.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your data, object to or restrict certain processing, and request portability. You can also complain to your data-protection authority ([SUPERVISORY AUTHORITY]). To make a request, email [PRIVACY EMAIL].
Cookies
We use cookies as described in our Cookie policy.
Reminder
This page is a template with placeholders and does not constitute legal advice. Complete and review it with a qualified data-protection adviser before you rely on it.