Terms and Conditions

1. Who we are

This website is operated by [REGISTERED ENTITY NAME], a company registered in [JURISDICTION] under company number [COMPANY NO.], with its registered office at [REGISTERED ADDRESS]("PepNex", "we", "us"). You can reach us at [SUPPORT EMAIL].

2. Research use only

All products are supplied strictly for laboratory and research use only. They are not medicines, medical devices, foods, cosmetics, or supplements, and are not intended for human or animal consumption or any in vivo use. By ordering, you confirm you are a qualified researcher or institution acquiring the products for lawful research purposes, and that you are responsible for handling, storing, and using them in compliance with all applicable laws and good laboratory practice.

3. Eligibility

• You must be at least 18 years old (or the age of majority in your jurisdiction).
• You must have the legal capacity and authority to enter into these terms.
• You are responsible for confirming that import, possession, and use of the products are lawful where you are.

4. Orders and acceptance

Your order is an offer to buy. A contract forms only when we send an order confirmation or dispatch the goods. We may decline or cancel an order at our discretion, including where we suspect the products are intended for prohibited use, where stock is unavailable, or where a pricing error has occurred.

5. Pricing and payment

Prices are shown in [CURRENCY (GBP)] and may change without notice; the price applied is the one shown at the time your order is accepted. Payment methods and terms are described at checkout. Orders paid by bank transfer or other manual methods are held as pending until funds are confirmed received.

6. Delivery

Estimated dispatch and delivery times are indicative, not guaranteed. Risk in the goods passes to you on delivery. See our Shipping and dispatch page for details.

7. Returns

Because of the nature of the products, returns are limited. Please read our Returns and refunds policy, which forms part of these terms.

8. Quality and certificates of analysis

Each batch is tested by an independent laboratory and its certificate is published and searchable by lot code. Specifications are provided for information; you are responsible for verifying suitability for your intended research application.

9. Liability

Nothing in these terms excludes liability that cannot be excluded by law. Subject to that, and to the fullest extent permitted, we are not liable for any misuse of the products, any use outside laboratory research, or any indirect or consequential loss. Our total liability for any order is limited to the amount you paid for it.

10. Governing law

These terms are governed by the laws of [JURISDICTION], and the courts of [JURISDICTION] have exclusive jurisdiction, subject to any non-excludable rights you have as a consumer.

Reminder

This page is a template with placeholders and does not constitute legal advice. Have it reviewed and completed by a solicitor before you rely on it.